There are times to stay put, and what you want will come to you.
But there are times to go out into the world and find such a thing for yourself.
I aint no abacus but you can count on me.
i ordered my bracelet on the 17th of sept, the thing in my history in the shop says 'awaiting payment' but i'm pretty sure the moneys came out of my bank...any advice?
I'm Angela's (dancing loony) guard dog, I'm Comatostatic's Squishy
Comatostatic is my Plague rat in a top hat
I think there's a thing wrong with the payment thing, because a lot of people have had the "awaiting payment" bit when they've actually paid. However, it might be worth giving Harley's Dad a PM :)
"To my mind the life of a lamb is no less precious than that of a human being. I should be unwilling to take the life of a lamb for the sake of the human body. I hold that, the more helpless a creature, the more entitled it is to the protection by man from the cruelty of man."
Hi sorry i know you guys had some problems with the bracelets and i recieved both emails from Harley but im still waiting and im worried because i might have to move from where im living in 2 weeks its all up in the air at moment and i was just thinking if they have been sent fine but if not and there going to be longer can i tell someone a new address or somethings sorry really dont mean to be asking.
Im not fused either way thanks luv jad sorry
Don't walk behine me I might got you lost!
Don't walk in front of me I may not follow you!
Don't walk beside me the path is to small!
All we can do is walk our own paths,remember your not alone because we are all walking our own paths together!
I received an e-mail around 2 weeks ago thanking me for supporting RYL and stating that my bracelets were going to be dispatched 'shortly'. I am yet to receive them, so I replied to the e-mail to this effect and still no word or no bracelets. Any more news?
"How can I stand here
how can I stand here before you
Take what I have, take these broken remains"
Just calm down people - everyone will get the bracelets that they've paid for. If you read back through this thread it has been stated that there were a few issues which nobody could have done anything about which has caused a delay. Bracelets ARE being posted out now, so everyone who has order will be receiving them!
Again, if it still says 'awaiting payment', do try contacting Harley's Dad about it.
I know it's frustrating, really, and it's really bad when you've paid for it months ago and are still waiting. I know if it were me, and a shop, I would be so, so annoyed by now.
Remember though, this is just a small website, and there are only two people really involved in the distribution, so as rubbish as it is, you do just have to be slightly patient. Which is rubbish, as you've already been patient enough.
Things are happening though, the cogs are moving - so hopefully you should get them soon-ish!
OK Folks. There are far too many shop orders still outstanding and this is clearly not good enough - and orders placed months ago being still unfulfilled is totally unacceptable.
There have been issues with beads and production and one or two orders have undoubtedly been lost in the post. But Harley and I both know that we should have done better than this. He has been juggling/struggling to cope with his other lives as a web designer and photographer as well as RYL. When I tell you that his inbox has over 13,000 emails in it (not all unanswered I hasten to add) you'll get an idea of what he's trying to cope with.
I've been up myself until after midnight tonight sorting out orders and we will catch up. Later today we launch the Great RYL Christmas Giveaway which when entries close in a week's time will involve sending out 200 plus items all around the world. Clearly before we start on that exercise all outstanding shop orders must be safely out of the way - and they will be to the very best of our ability.
If by the time entries for the Giveaway close (midnight, 7th December) any of you still have shop orders still outstanding, please PM me stating exactly what you ordered and giving a name and address to send to. I will then personally get stuff packaged and sent within 24 hours of your PM.
I hope this helps clear the air a little. Harley and I are acutely aware of how damaging to the site frustrated and pissed off shop customers are - and we'll now try very hard to sort it out.
And just for the record, though there are a number of you who are justifiably upset, every week dozens of orders do go out promptly on time. I know that's little consolation to some of you above, but we will do better!
