OKay, i was on the till today at work, and after it was checked, there was a £10 loss. And i bet they all think ive stole it .. but i havent. And i bet everyone will think im a theif and stuff.. but i dont even know where it went.
If it isn't found, i have a councilling session .. ugh i dunno what to do
Mistakes on the till happen. It happens to me when I am feeling dissociated/depressed/distracted/anxious. I put the wrong amount in and someone has to put it right, or I refund it or whichever. It may be that simple. Maybe you keyed in the wrong amount, like an extra number or something?
Do they really think you stole it? Have they told you as much?
You know you are honest, and have that to hold onto.
Can you explain what you mean about having a counselling session? Do you mean with your manager? Or you have a counselling session with your counsellor to talk about this?
It may jus be that you handed someone the wrong change or something, ive done that beofore. When i worked in a shop the till was £20 odd quid down, the first thoughts arnt that you stole it, more that youve jus been a little careless and handed someone the wrong change back
"Its not how long a star shines, what is remembered is the brightness of the light"
I agree with what has said above. The first or second time your till is off they don't think you've stolen it. Just miscounted or something like that. It happens to everyone. At the counselling session, you'll probably discuss being more careful and all that good stuff. If it happens too often that's when they start thinking that it's been stolen. So no need to panic. You obviously didn't steal it because it is bothering you that much. *hugs*
Location: London . . . the less awesome one in Ontario, Canada
I've been working retail for a long time, and mistakes happen to EVERYONE. Sometimes if we get into a rush, or if a customer is being rude or angry, it's quite easy to miscount change, hand back the wrong bill or misread the register/ computer.
So please don't worry about it too much. Managers don't typically get too worried about discrepancies unless they are a) a LOT - for example, if you were off by $100 or something, or b) if the discrepancies become really consistent - if you were off every time you counted out, especially if it was a round figure, like *exactly* $20, which suggests a cashier is dipping.
Please don't worry, I'm sure everything will be fine. ^_^
I understand how you must be feeling, things like that have happened to me many times. But everyone makes mistakes, including your boss i'll bet. Try not to worry too much about it. I hope that everything works out ok. Please get in touch if you need anything. Take care. xxx
I put it down on paper and then the ghost does not ache so much.
Don't try to calm the storm, calm yourself, the storm will pass.
my till has been £8.something down once, so I got a cash retraining slip (3 for your first warning) and then it was £1.03 up on Saturday night, so I got another one. Its nothing major though...
I wouldnt worry,but if you are worried check the companies policy for cash handling and warnings/disciplinary action to put your mind at ease
Nobody knows, nobody cares that I die on the inside
Nobody sees the lie that is me, as I smile on the outside
are you joking- they are taking youin for £10. thats seriously screwed up. in my work theres been lots of money wrong but no-one is ever taken up for it, for £10 - wow. thats really wrong, surely a £20 could have been handed instead of a £10 by mistake, if even that - dont worry - for £10, you have nothing to worry about.
we have problems like that at work. Most they do is have a quick meeting with the manager and they are told to be more careful. its only if things keep going missing they assume they have stolen.
Though one exception was when a girl was 30 pounds down in her till they made her pay back the 30 pounds because either way she was extremly uncareful or actually did steal it.
^^ i think thats a bit harsh, esp if it was a first offence, i know when mines was £20 down, the reason was i was probable not carful enougth because i had a few people in with the £100 notes and less that a quid purchase ¬_¬,
i hope it all went well
"Its not how long a star shines, what is remembered is the brightness of the light"
not really harsh at all. I am sorry but these companies we work in are trusting us with THIER money. they pay us to be efficiant in our jobs and to work hard and at a good standard. it makes almost no difference in time to slowly count out how much you are giving the customer back. espesh when most tills actually tell you how much change to give. even if a customer does want 99 pounds change you learnt your 2 times table in like 3rd grade. 2,4,6,8 -20,40,60,80 pounds thats 4 20 pound notes plus 19 more pounds which is a tenner, a fiver and 4 pound coins. its beyond simple math and whilst mistakes can be made. its still their money and you have to look after it.
those are the terms you agree to though :S you signed a contract saying you were willing to work at that price to their standard. if you did not agree to working at that standard at that price you go elsewhere rather than perform to a substandard level because then you are breaking contract
Gahh. Don't you hate that? It's happened to me on my till before too, i think it happens to most of us at one point or another! No big deal , they just usually tell you to be more careful and send you on your way.
thanks for everyones replies ... i think people at work have forgotten about it really, because i was at work yesterday and today and nothing was said, and i got put on the till again so they must think im trustworthy :)
.. ugh i dunno what to do 
