these things often take time... just because someone else has their info doesn't mean you should worry...
I'm going into third year this year and have no info about my loan yet... (bad news as my septemeber rent is looming)
but honestly just because you've got nothing yet doesn't mean you're not getting it... I do advice, however, that you keep ringing them now and then to keep the presssure on... also, if you are in the area processed by darlington (as I am

) tehn RING RING RING RING!!!! The whole trial thing they're doing is awful (even the loan company admits this if you press them lol), but you'l still get your loan eventually... in first year I got the letter 2 days before I moved into halls and still got my loan only a day late!
though in second year I had to apply 4 times!! (my step-dad is self-employed so i know what a trial getting that info to them is...). and didn't get my loan till october when I was underpayed, not getting backpay until march

. however, I feel that may be an extreme event... and your uni will have TONNES of things in place to help you... mine has pritty much supported me through this summer as I couldn't find a job
anyway, good luck, but try not to worry they're probably just being slow