Caller: "Can you give me the telephone number for Jack?"
Operator: "I'm sorry, sir, I don't understand who you are talking about".
Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before
cleaning. Now, can you give me the number for Jack?"
Operator: "I think it means the telephone point on the wall".
-------------------------------------------------------------------
Tech Support: "O.K. Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program Manager."
Customer: "I don't have a 'P'."
Tech: "On your keyboard, Bob."
Customer: "What do you mean?"
Tech: "'P' on your keyboard, Bob."
Customer: "I'm Not going to do that!"
-------------------------------------------------------------------
Caller: Hey, can you help me? My computer has locked up, and no matter how many times I type eleven, it won’t unfreeze.
Agent: What do you mean, “type eleven?” Caller: The message on my screen says, “Error Type 11!”
On one call, the caller seemed to be taking an inordinately long time to complete each instruction she was given.
Agent: Ma’am, I can’t help noticing that every time I give you an instruction, it takes a really long time before you get back to me. Is your computer that slow?
Caller: Oh, no, it’s just the stupid, stupid design of this computer. Every time I want to click something, I have to unplug the keyboard to plug in the mouse. And then every time I want to use the keyboard again, I have to unplug the mouse. Because there’s only one jack.
Agent: Ma’am, you do realize that there’s a jack on the keyboard itself? You’re supposed to plug the mouse into the keyboard, and the keyboard into the computer.
Caller: Are YOU KIDDING ME!? Oh, wait a minute—yes, I see it now! Oh, holy cow. That’s going to be so much easier!
Agent: Just out of curiosity, how long have you been using your computer that way? Caller: Six weeks!
"Sometimes you just can’t tell anybody how you really feel. Not because you don’t know why,not because you don’t know your purpose, not because you don’t trust them, but because you can’t find the right words to make them understand."
I truely love this!! I work in a call center as a tech support rep for wireless devices and you would be surprised how many calls like this we actually get! and what is even more sad is that I handle large business and government accounts! (like boeing and hewelett packard)
<3~Solo is my sissy~ <3
Don't look behind you, you aren't traveling that direction.
