Chat will not work for anyone who has a special character in their name, like your asterisk.
Well it breaks my heart to see you this way,
The beauty in life, where's it gone?
And somebody told me you were doing okay,
Somehow I guess they were wrong.
'Authentication Failed' can be a common issue with some members.The most liekly cause been specialised symbols within your username, such as * or ~ or alternatively accents. Sadly, this will mean for you to enter chat you need to change your name. In order to do so you would have had to be a member for around three months with minimal posting. Then, go to control panel, and on the options at the left of the page you have the option to click request new username. This may take anything from 30 minutes to a week but on average it will take a day or two. Please note, changing your new username to contain other personalised symbols will result in similar issues.
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Frequent disconnections may be apparent, and although chat is now more stable than it has ever been before, some small issues may occur. To resolve this, simply press F5 (this is unlikely, but it may vary with different browsers) to refresh your page and be logged back into Chat.
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Alternatively there maybe a blank screen that appears at the bottom; a resolution to this is probably downloading the most up-to-date flash player plug-in.
As others said the chat doesn't like certain symbols. If you go into your control pannel you can request a new user name without the *. Or you could like Aidey, create an RYL account without the * so you can use it to enter chat. It's up to you. I'm sorry we're not sure why chat gets moody at certain characters.
Sophie.x
Soon... Now will be then...Today will be yesterday... Present will be past...And thought will be memory... So...Live for the future! Make your future how you want it!
