Workplace problems

x1v16 · 10-03-2008, 10:00 PM

I have such a hard time getting through my work shift...I dont' know what's wrong with me. I work at a call center taking incoming calls and I find it really hard to spend the entire day at work. I just got told I gotta stop taking so many sick days and half days off or they are going to fire me.

They have these rules that you can't access the internet for non buisness related things but I sit in a part of the building they don't check up on and I don't think I'd make it through my day without posting on RYL for support or distracting myself with a game. Am I just lazy? I just feel like I can't be here all day when I'm bored and have nothing to do.

Raven · 10-03-2008, 10:42 PM

i dont think you are lazy. its possible that maybe it isnt the job for you or if you suffer from depression or another mental health issue then that could have a big part to play in how well you cope with your working day.
i know exactly how you feel about working in a call centre. i got a job taking incoming calls in a leading life insurance and pensions company in july 07, around the time i fell pregnant. i wasnt sure if it was the pregnancy or the job but i found the days very, very difficult to get through. in fact, i have hardly been back since december. i am now on holidays waiting for maternity leave to begin in a couple of days time.
what people dont realise about that kind of job is how taxing it is on you. people seem to think answering a phone is easy - but you and i know different.
i would suggest you sit down and think about what happens during your day. at what stage do you become restless? when you wake up in the morning and think oh god i dont want to go to work, what is it that makes you not want to go?
do the feelings continue outside of work? i mean, do you still feel crap after you leave? i think if you can determine that then that will help you figure out if its the job itself, if its mental health issues thats affecting it or if its another reason thats lurking.

lostdoll · 11-03-2008, 10:23 PM

This obviously isn't *you* at fault, but something underlying. You'll know better yourself but it might be worth going to the doctor and getting a doctor's note, or even speaking to your manager and saying that you're having some problems. Would you be willing to reduce your hours, or ask about other shift options?

Some real life support might really benefit you. I do recommend seeing a therapist, many people on RYL have seen one at some point or other, and I myself have too. It's just good to have someone in real life to talk to, rather than relying on a website, which yes is very good in the shortterm, but not the long term to help you get better.

Don't lose hope m'dear, there are options around this situation, it's just up to you to choose which ones.
Take care
xo

Kangaroo · 11-03-2008, 11:15 PM

*big hugs*. Would you feel better if you worked part time, or did a different job you might enjoy more.

x1v16 · 12-03-2008, 04:24 PM

Thanks for all the support everyone. I have some big plans to actually switch jobs in a months time, I'm really hoping to get a higher paying job at a different call center quite similar to this one.

god -_- I just got told I can't use this site at work anymore. I'm going to go farking nuts. I just need to remember....just 20 more days....20.....just 20.....