clever computer people...

[alice*BOB*]

stab in the dark here, but...

my laptop won't system restore. it seems completely screwed.

any ideas? at all?

[Isoverity]

Would need more info aB. What operating system? Can you boot into OS at all? What happened that you were trying to restore. Did you try safe mode ?

[alice*BOB*]

right...

its windows vista
acer

i've had problems with it before with the internet connection, but now it just wont system restore. somehow, it went onto safe mode a couple of times when it decided to shut itself down...

[phoenix]

sounds like some type of virus have you got virus scanners if not you can get AVG for free

[alice*BOB*]

yep, i've got avast =/

[Harley]

Good old avast - what is that like the 1000th member whos had computer trouble while running it?

James, RYL's systems admin will be able to give you some pointers here, but as Jack says we would need lots more info!

Exactly what happened when it 'didnt restore'

Harley

[alice*BOB*]

basically i tried to install tiscalli broadband at home, but when i came back to uni it screwed up the internet, then i tried to take it back, and itsaid it wouldn't system restore. then it stopped streaming programmes over the internet. tried to install sims 2, which also screwed up the files in my laptop, tried to system restore again, wouldn't work. should i just completely wipe it and start again?

oh, and chat wont work!! suprise =[

if i get it wiped shall i use a different virus thingy?

[Harley]

Well, there are causes to this and for sure James could manually clean it up if he had the machine in front of him,

However he would probably advise, as I will now that the best course of action is to make a CD/DVD of all files you dont want to lose, and start afresh, installing AVG instead of Avast :)

Windows has a way of needing this every few months to a year :)


Harley

[Emmer]

Stop using VISTA! It sucks majorly. And I like BitDefender anti-virus <3

And don't forget ZoneAlarm - ZoneAlarm is God.

[alice*BOB*]

i know vista's crap
but i've got it now =[

BitDefender FTW <3.
It's amazing.
*nodnod*.
*huggles*
I sympathise. A computer that doesnt work isn't good.\

[Aphelion]

Can't help, sorry.
But looking on the bright side, at least you haven't seen the Blue Screen of Death yet..

Why is it that people pay for anti-virus software when they can use AVG which is so much better than so MANY of the payed for systems.

My friend had norton, got a virus, rang up norton who said "Yeah, we can fix it, but it'll cost you 70 quid".

I mean seriously, AVG is awesome. Just don't download loads of crap, you'll be fine.

Dicky!

[alice*BOB*]

some random guy my mums knows stuck avast on here =/

[JumpinJackFlash]

Format it maybe?
Only if you won't miss the stuff on there.

[Dooplis]

Never had avast but only ever heard trouble about it

[Stressed PC Boy]

Quote:

Originally Posted by alice*BOB*

right...

its windows vista
acer

i've had problems with it before with the internet connection, but now it just wont system restore. somehow, it went onto safe mode a couple of times when it decided to shut itself down...

Yeah what Harley said about the backup discs is essential with a acer laptop, i have one and they will try and sting you £50 for a 'restore disc' with windows vista on if you cant just re-install from the partition where the pre-installed software is. Also, the shop didn't set my acer up properly with administrator privileges, so it might be an idea to check that out on yours since a lot of programs wont update properly without this set up right, that may not be the cause of the error but it certainly would be messing things up merrily. Good luck, may the farce be with you

BTW - be careful about where you download avast from, some versions from free sites are not what they seem and will cause problems.

[Pyro]

if u wipe ur HDD, the i would advise sticking with windows XP, unless there are any particular reasons u like vista. dont forget to download all the XP drivers if u do this.