Hurt by what was said

[Sketchy]

I have been told to contact and stay in contact with crisis. I did. I reached out. It was very hard for me to do and I have always tried to avoid them and try to cope with these feelings alone. The past couple of weeks have been a nightmare and I have been overdosing and dealing with suicidal feelings, but uncertainty and confusion at the same time.
I spoke to someone from crisis who doesn't really know me and something was said that I feel was untrue, unprofessional and completely invalidated the distress I'm going through. I've spoke about it in R&V because I'm too scared to go into detail here in case they find out. I'm feeling a bit paranoid at the moment.

I didn't think it was possible to feel even worse, and I feel like I can't or shouldn't reach out for help. I'm not ok. I don't know what I'm asking here. I guess I would like to know how to cope with this and any advice as to what I can do.

[Patch.]

HI

I'm really sorry to hear that you have been going through such a hard time. Well done for reaching out to crisis. Please try to keep reaching out, despite what was said. I appreciate that this can be difficult, though.

Is there any way you would feel able to talk to the person about what they said? Perhaps by explaining to them that you found what they said to be hurtful and unprofessional, they may realise the implications of their actions. Either that, or would it be possible to speak to someone else at crisis, or to your CPN about what happened and how you are feeling?

Take care of yourself x

[roseblue]

I'm sorry you have had this bad experience, to clarify, you mean crisis team? Or the charity crisis?

If it's the crisis team have you been told about PALS? They are people who can help you in a situation like this and offer advice including if you wanted to make a complaint. I have had personal experience with making a complaint and sorting out the circumstances. I found it was very helpful to have an advocate.

Please correct me if i have misunderstood your post x

[Patent Pending]

Hi there.

Sorry you've been struggling so much and was faced with this having reached out. It's really good you did reach out and try not to let it discourage you.

I have had dealings with professionals where they've said/done things which I thought was bang out of order. I would suggest speaking to this person about it or one of your MH professionals [psych/CPN etc].

Take care.

x x x

[Sketchy]

Thank you all for the advice.

Yes it's the crisis team.

I have a psych appointment this week, so I'm going to try to talk about it. I keep thinking I shouldn't or don't need to go. To be honest it's making me want to discharge myself and deal with it alone. I just feel like I'm a waste of space. I must sound incredibly ungrateful towards people who are trying to help me and I do feel ashamed considering some people are struggling to get the help they need.