All orders have been dispatched on the day they were received in a great many cases. Some that we might be out of things might take longer, but it's anywhere between a couple of hours and a couple of days, before things gets sent.
I've just gone and had a look :
Order History Date Added Status Customer Notified 20/10/2011 Processing Yes
Date Added Status Customer Notified 21/10/2011 Shipped Yes
So yeah, you ordered 5 days ago, it was sent 4 days ago, and since you're in the states it just hasn't quite arrived yet. Customers are always emailed about their orders being shipped, sp perhaps yours went in your junk mail?
US orders take 5-8 days normally I reckon
Hope that helps and thanks so much for using the shop. Sure it doesn't pay RYL's bills, but it does help!
Harley
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