Not handling the little things well

[Rilic]

I basically just lost all composure over losing £3.75 in a coin exchanger thing.
I'd been collecting pennies and stuff from round the house for bout half an hour because I have literally no money. Then I messed up sorting out the screen, so when I put the money in, it wasn't being counted. I left half of the money in the tray, assuming if someone saw it, they would be reasonable and maybe ask the people handing leaflets out is it was in use or something, and they'd tell them I was at CS, because they knew I was there and what I was doing. Didn't count on some 12 year old lad using it next. So I had no proof, no money left over.
I'd been reasonably calm when I was first directed to customer services to see what they could do, but I was shaking and crying by the end and not able to keep my breathing calm, and the lady I was talking to gave me this look and said "I don't think you're well, love. Maybe you should just go home."
I dunno if this was okay for her to say. It sounded bad. Was I totally over reacting? I lost a bit of money, but it was like a kick in the gut. I'd have preferred a kick in the gut. I feel so miserable, like I just **** up everything I try to do.

[perry_mason]

yes you were over-reacting but you didnt mess up, the machine did.
next time just calmly explain the problem to customer services and it will probably get sorted out ok.

[Elmer]

Sounds to me like your reaction was pretty understandable. Sometimes it's the little things that hurt the most and it's made even worse when people don't understand what all the fuss is about. Your reaction was maybe not the most helpful, and I'm sure the woman at customer services was just trying to help, but I don't think that what she said was OK. It was clearly a big deal to you.
I don't have anything particularly useful to say (!) but just wanted you to know that others (me definitely included) would probably have acted the same.
=)