Have you heard of PALS (Patient Advice and Liaison Service)? They're a service which I believe is independent from the NHS whose job it is to listen to NHS patients' situations, to advise them on the best course of action, or, awesomely, do the liaising for you. If you continue to have no luck with the CMHT yourself, they're the folks to ring - they are able to get quite a lot done.
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