Paying to ring the doctor

startingagain · 23-11-2010, 10:40 PM

Does anyone else have to pay to ring their doctor? It has 2 different practices and so you pay to listen to the message asking which one you want. It has cost me £9 this month and some of that is to just get a message that no one is available to take the call!

Asura · 23-11-2010, 10:43 PM

I'm in the USA, but no it doesn't cost anything. That sounds so wrong.. :/

Dreaming. · 23-11-2010, 10:46 PM

What kind of phone are you ringing from, and what are you ringing? Are you ringing mobile to home or home to home, or home to an expensive line? Have you tried speaking to them about it?

startingagain · 23-11-2010, 10:54 PM

It is an 0845 number and I have a contract that doesn't cover it. I wondered if that was usual. I've never had it before.

MissBakesMissStakes · 23-11-2010, 11:28 PM

Quote:

Originally Posted by Alithaven

I'm in the USA, but no it doesn't cost anything. That sounds so wrong.. :/

Agreed

BeautyFiend · 23-11-2010, 11:39 PM

In the UK, legally companies who use an 0845/0870 number have to have a landline number as well. They just don't have to make the number easy to find out.
try using http://www.saynoto0870.com
it's a database of loads of alternate numbers.

startingagain · 23-11-2010, 11:52 PM

Thanks. I will try that out.

sherlock holmes · 24-11-2010, 08:03 PM

My GP surgery has an 0844 number with no alternative, but I'm not sure if that's an expensive number or not.