With the greatest respect, I am giving you the best information we have available at this time.
Since we are dependant on the chat hosting company, and since I do not run their systems, I do not have direct control over when they decide to resolve the chat issue for us (RYL is just one of many of their customers).
I will not give a date since I have no means of ensuring the company concerned will meet that date. I think therefore I have actually been very honest with you about the situation.
All the frustration in the world isn't going to get chat here any quicker and we can do little more about the situation than you at this point in time.
If I might say, a little gratitude towards the people who are actually making this happen for you would go a very long way.
Mek, while we understand your concerns - and a lot of people share them, an awful lot of people are missing chat - it is rather impossible to give a due finish date when Harley and James themselves are unaware of it. If it's an outside party, H&J are as much in the dark as we are. I highly doubt that H&J are in some conspiracy to wipe out chat, rather they're probably doing all that they can, given the current circumstances to bring chat back to us.
Just hang fire, be patient - it will come.
Take care,
Jo x
I understand your frustration Mek, since I'm myself getting rather irritated at clicking and seeing it's not there but Harley and James would never dare get rid of chat.... they'd have to face Teh Wrath
Thanks for the precisions James, let's cross our fingers for next week!!!!
How about sending them a virus... ?
Ah but then, no more chat.
hmmmm, I can try sending them The Wrath, but I'm not sure it'll like travelling to China. I mean, that's an awful long waaaaay and it gets needy and lonely fairly quickly.
lol....yes it would terrible if "the wrath" died on the way or something....then it would end up being friendly or something when it got there!! *gasps*!!
The virus is my contingency plan!! :p *joke in case anyone wonders!*
As I mentioned on another thread, it is now the weekend and the chat company has not yet updated out chat with the new details, though I hear they have now done some of the work.
Their sales team tell me it is 'next in line' so as soon as they are back working we should be able to get it up and running
I will send an email to everyone the moment it is alive :)
I just want to apologize if it seems I am being ungrateful. I am just frustrated, with clicking on the chat link and it saying the same thing. I know that you are working hard to get everything running smoothly. Thanks for the updates James and Harley.
When she lowers her eyes she seems to hold all the beauty in the world between her eyelids; when she raises them I see only myself in her gaze. - Unknown
When she lowers her eyes she seems to hold all the beauty in the world between her eyelids; when she raises them I see only myself in her gaze. - Unknown
James, Harley, thank you for the update.
And guys, be patient. You'll be back to having me boss you around in no time, i promise :P
And Melissa, you arent the only one exhibiting such frustrations, i assure you. I have had many people venting similar grievences to me, but, patience is a virtue (though one i myself may lack, hehe)
Muchos Love
When she lowers her eyes she seems to hold all the beauty in the world between her eyelids; when she raises them I see only myself in her gaze. - Unknown