With the festive season now in full swing, the Supporters wanted to let you know that we're here, should you need a place to share your feelings, so that you know you have some support available and so that nobody feels alone. The festive period can be a very lovely time but it can also be incredibly lonely, tiring and stressful. Although we are available all year round, the Supporters wanted you to know that we're here for you, especially in the upcoming months.
The Supporters aim to provide a non-judgemental and confidential service that will listen to any of your problems and hopefully, help you find a way to reach out for more offline support or to reach manageable solutions for yourself. We do this via a Live Help service that is online as much as possible. Live Help has a very similar set up to MSN Messenger which makes it a familiar environment for you to share your feelings. Unfortunately, this service does experience an array of technical difficulties but we wish to rectify this as soon as possible.
We apologise for Live Help being offline as often as it is. We are currently experiencing technical difficulties which are being worked on and we hope, eventually, rectified. However, if Live Help is offline, or even if it is online, feel free to contact the Supporters via email. Our email is support@recoveryourlife.com or it can be reached by this [link]. We aim to reply to you between 24 and 48 hours, though at busy times this might take a little longer. We reply to every email. However, sometimes we cannot send a reply because the recipient has too many emails in their inbox or, and this is more appropriate for the link that we gave you, the email address that we have been provided with is typed wrongly. Therefore, if you do not receive a reply, this could be the reason why. Please, please re-check the email address that you give us because we would hate for you not to receive a reply and to feel even worse because of it. a
Again, the email service is as confidential as Live Help. We will remain unbiased and care about what you have to say.
This notice does not simply span over the next few months, so remember that we are always simply an email away.
