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Old 07-10-2007, 11:05 PM   #1
~invisible~girl~
 
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Join Date: Oct 2006
Location: California
shop history

I ordered a bracelet like 5 days ago, and I got a reciept from PayPal and everything, and the charge shows up in my bank history, but when I looked at my history in the RYL shop, it still shows it as "awaiting payment." Is that something I should be worried about?

Also, when the shop first opened and it was charging $20 postage to the US for the one month bracelets, after I saw a post about it, I played around with it a bit to see what the shipping charges were, and somehow I ended up with one transaction in my history with the $20 shipping charge. Now I didn't give my PayPal info or anything, so I'm not worried about it in the that regard, but I tried up to where it asks for payment probably half a dozen times, so I'm not entirely sure why that one showed up, or when/if it'll go away. It's probably not a big deal, it just seemed like it could be a potential bug or something you guys might want to check on.



Emily



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Old 08-10-2007, 11:36 AM   #2
Harley
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Yeah we are having some issues with the orders showing up as awaiting payment. We however do not look at that status, and have our own backend.

We have your order, you didnt pay for that silly extra postage thing (which has now been sorted!) and if you havnt got an email already to say it was sent out, I would imagine you will today it now being monday and the postal service being back on track (we have had nearly a week of strikes)

Annoyingly all orders seem to show in that history, even if the person didnt actually pay for the goods. It is confusing and I plan to sort it, but as always I didnt write the core code for the shop, and until I can figure out how to fix someone elses work we will have to live with it,


Hope that explains and helps a bit :)


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Old 08-10-2007, 09:07 PM   #3
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Yeah, I thought it was probably just an issue with how the history showed up, but I still wanted to make sure :)



Emily



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