The supporters do their BEST to support members when needed. And I see them online plenty... it must be the time you come online. You must appreciate that the supports aren't professionals... but members who are willing to give up their time to support others. As you can imaginge, the demand for support on a Self Harm support site is pretty HIGH. I'm sorry that you have not been online when live help are online but there ARE other ways to gain support have you thought about
:
Emailing the supporters?
Using
live chat to ask for support?
Posting in the many
support forums?
I personally think that the supporters do a FANTASTIC job!
Sophie.x