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-   -   Closing the Supporters (inc LH and emails) (https://www.recoveryourlife.com/forum/showthread.php?t=245796)

talaiporia 10-07-2017 12:17 AM

Closing the Supporters (inc LH and emails)
 
Over the last few years there has a been a steady and significant decrease in the Supporter activity. From answering hundreds of emails per month, we now answer just an handful. The board are quiet and our team of thirty now comprises of just a few of members who are all inactive.

We have had discussions as a team and we no longer feel the Supporters are viable or beneficial to the site. With this in mind we intent to close the Supporter boards and turn off the Supporter email - and indeed Live Help - and redirect emailers towards the Samaritans or moderators respectively.

This has been discussed amongst remaining Supporters and all previous Head Supporters and team leaders who are still members and all are in agreement. If anyone has any thoughts or comments, please let us know. As of tonight the ability to leave a message via LiveHelp has been switched off. Although emails direct to support@recoveryourlife.com will still be recieved, they will not be answered.

I also want to say a massive thanks to each and every single one of you that has been a Supporter, past and present, and kept things going for so long.

Sophia

Useful Links:

First Aid: First Aid Articles | Wound Care | Burns | Infections | Overdoses
Suicide: The Suicide Information Package.
Mental Health: The Mental Health Information Package.
Self Harm: Self Harm Information Package |Cutting Warning Label
SI Recovery: RYL's Big Distraction Page | Butterfly Project | White Wednesday | Uh-oh Box

Contacts:
Samaritans
jo@samaritans.org or 116 123

Childline
0800 1111 or 1-2-1 online chat

Icecube. Swirls 11-07-2017 07:07 PM

Thank you so much to all the supporters- I couldn't have gotten through some of my really darkest times without your support and advice. You truly have been so helpful to me.

MissGranger 13-08-2017 06:33 PM

So sad about this. I found it a really supportive and helpful service :( Thank you to all the supporters, especially Sophia.


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