my bf is making me answer this as hes been doing bar work for years :P
-Make sure the customer knows that they are valued, be nice and smile.
-If your serving food and theres any offers on etc make sure you tell the customer about it.
-Confidence is key....remember if you write down the wrong order etc to sort it out asap and just apologise.
-Dont take things personally. Some customers are just rude naturally and if you know you havent done anything wrong dont let them ruin the rest of your shift.
-Be flexible in both shifts and what jobs you do. If your boss asks you to do something thats outside what your supposed to be doing, if your confident doing it, dont refuse.
-Think about how YOU like to be treated when you are out at a bar,think about when youve had good service and why it was so good.
-If its a posh place make sure you look smart and professional.
-Relax!things go wrong but thats the way you learn, getting orders wrong etc isnt the end of the world!
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