Thread: Chat sessions
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Old 18-07-2008, 12:17 AM   #63
fairytale dreamer
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Join Date: Apr 2005

Notes from Duff's 2nd chat log

I've tried to put things into categories so people can read what they want and ignore the bits they don't want to read.
Questions are in red, answers in blue.
Bold red is unanswered questions.

The following content has been hidden - Reason : long... but not as long as the original


Alcohol
Liquid
: Can we ban the glamorization of alcohol abuse?
klo_flo:
That already is a rule break ;) send in post reports about any alcohol glamorisation in the forums.
Aphelion:
Does that include mentioning alcohol at ALL?
Aphelion: Like " I'm drinking a Stella" kinda thing.
Liquid: Like coming in and saying 'omgz im so drunk' etc
bitter_angel: you cant ban the complete mention of alcohol or the substance abuse forum would be complete unused
bitter_angel: i know this is hypocritical, but it should be banned to come on ryl when drunk
Puppet Strings:
How can you stop those drunk coming online?!
caffeine_queen: it was banned. then it appeared that lots of people who were tipsy were in dire need of help
RhubarbDali: sorry but when you are drunk you are going to feel down and want support... why should we stop those people getting support?



The New CT team
Harley: lots of bases are going to be covered by the
CT team
Harley:
all future staff members will come from this team, except for the FA's (who are much harder to come by and need different knowledege)
Harley:
And the CT team will take on lots of little roles from the other teams to give them more time to dedicate to what they do best
Harley: Yes, I know the staff are as much in the dark about most of this as the members - I can assure you that no changes will be made to teams before these plans have been discussed further with the teams involved


fairytale dreamer: Will everyone get a chance to join the CT or will existing staff members get priority?
Puppet Strings:
& can mods join, or will it only be WAimee & crAimee mod wise?
Crazy Rabbit Lady: do you know how many people you are looking for in the CT and do they have to have any particular 'qualities' for want of a better word?
Harley: No reason the team couldn’t be two hundred in size, but we will be having monthly spring cleans to make sure everyone in there is still involved. Joining is dead easy, so we will pretty much just reset everyone every month to make sure we have everyone on the same page
Harley: I don’t want to put limits on members wanting to help, be it for 1 minute or 1 year


so will it be mods running the CT or have you got other ideas?

Smokey: Harley will that forum (community matters) include how to apply for all the teams?
Harley: ALL staff members (supporters, especially Mods) will come from the CT team, it is the stepping stone - so there would be more info about moving up in those forums
Crazy Rabbit Lady:
what about people who might want to support but dont feel able to do the CT? for exmaple?
Puppet Strings: I fear this CT thing will make those not involved feel inferior, as it'll be a big team.

Harley: I shouldn’t think so. We all know that there are some of us who cant reply and need help, some of us who can, and thank god for it! I think the same will apply here. Those who want to help out and who have the time can, those who don’t get to reap the rewards from a much improved site
Harley: No two members of the CT will be doing exactly the same jobs, some will work only on the main site, some only on the forums, some both, some only on support type things - and so the CT team will encompass all the other teams and have a place for anyone, whatever they want to or are best at
Crazy Rabbit Lady:
Will people possibly be rejected from the role?
bitter_angel: will that replace member schemes couch? And who decides who does what?
Puppet Strings: Harley, I know you said the CT will be a step up to modness & other staff roles, but can a mod be involved in the CT?


Duffer44 how can we tackle members who feel left out i mean there are a lot of groups on ryl in every board there’s a room/squad is there a way to make people feel they don’t have to join one to be part of ryl i know about ct but i mean other things?
Harley:
join the CT team - because that is one of its primary goals :)

Rules
Tearsthroughpain:
You know the "No suicide threats" rule...Is it allowed to be broken in either of those? Its just I find when I read a friends it puts me in a scary situation as I have no idea what I can do... I don't know if anybody else feels the same?
Puppet Strings: No, the rule shouldn't be broken. Report it.
bitter_angel: i think journals should have a report button



Reports
JoshuaKAL:
Can we have a report button in chat, so if a troll or someone causing trouble is in you report and it goes directly to an online mod instead of us annoying mods on msn or whatever?
feel_the_release
: a report system thing might help us. When we receive emails.... we often don't know who sent it to us (screen name wise)
Harley:
Auto reporting in chat would indeed be sweet, but I cant see it happening (not my code to write) and threads already have them, obviously. I am looking into Journals too at the moment, but its mighty hard

Swearing
JoshuaKAL:
Another one can we have an option to have the swear filter on?
Harley:I have looked at this before and it is on the to do list, but fairly low down right now



Unanswered Questions
Puppet Strings: Right, Arcade. I know, I know, I bang on about it. Is there a way we can only allow members to submit their highest score? If not, I think a button you have to press after each score to submit one would lower the scoreboard spam.

Smokey:
Is it going to be possible to ever have an e-mail form like on V2 where a person was required to put their username in order to send an e-mail?
Crazy Rabbit Lady: could you maybe change it somehow, like you know the LH thing where you can write if they are offline, and you fill in certain bits, could you get one for the chat mods?


Bodriz: could we possibly have something where we can completely hide ourselves from a member? like the ignore thing but backwards?
bitter_angel: bodriz, i don’t think that would work. i mean what if you made a thread


so will it be mods running the CT or have you got other ideas?


Mods
fairytale dreamer:
could it maybe be clearer as to what mods to contact for certain issues? like ED forums mods, meet mods ect? I know they all exist.. But it's hard to know who does what
Puppet Strings:
Steph, there's stickies on that.
Harley:
Yup, in the pipeline

Fundraising
feel_the_release:
swim the channel? was that on your list?
Harley:
No, but wondering whether I could fund a new server by jumping out of an aeroplane is :P




E-zine
Puppet Strings: can we have new eZiners asap. There's only 2 of us on the team, really. :|
Harley:
hence the lack of size restrictions in the team
Puppet Strings:
We have people in the pipeline, they're just not added yet, eZine wise.
Harley: ezine is a nightmare atm and its all my fault, will get to it, but I am obviously distracted
fairytale dreamer: With the ezine.. i think parts of it should be made more public in advance. Like maybe on the last page of say July's issue have what will be the main articles in August's issue so if people have a certain thing they want to submit, or a piece of art or photography that they think would go well with it, they get the chance to do something.
Puppet Strings: That's a good idea Steph, but would take a lot of organising. Maybe something for the future
Harley: And yeah, I would like more interaction, more submitting - it seems very few people want to comment or get involved though, which is a pity - more people just want it pdf with no nks or videos or commenting


Chat
TheSuffererComplex: I have an idea that I've been thinking about.
How about something that lets you choose which chatroom you automatically connect t
Harley: I have plans for a much better chat front page, with info on events, stats back and links to the different rooms - but it is technically harder than it sounds!

Harley:
Do you find that having an On Duty Mod improves the quality of chat
Smokey:
I think it does if the mod actually boots people after they have threatened to
Duffer44 not always
not everyone respects mods
bitter_angel: Again, i think
it depends on the mods. A lot of the mods have peoples respect.
Smokey:some mods, it seems in an attempt to not be over zealous, will threaten a lot, but never boot anyone
PurpleNightmare: a lot of the mods don't kick people fast enough.. they just let them go on and on
Harley
: that is certainly something we all need to think about further
Aphelion: I just think the mods authority needs to be reinforced more

Liquid: is coming into chat, saying 'ive cut its bleeding i dont know what to do' banned?
Zeitgeist: In Serious, I don't think it is.
Smokey -
It's not really banned, but the first aiders discourage it and would prefer people ask for FA advice on the forums
caffeine_queen: when people panic, they really cannot be arsed with posting on FA and waiting for a reply while there are active people in chat

Duffer44 harley could you add the rules so when you click enter chat and they come up before you enter?
Harley:
I dont see it actually having an impact on behaviour, it would just mean for a lot of annoyance as people closed the box as quickly as they possibly could

Duffer44 harley in chat when a fight breaks out is there anyway of getting the mods so they can put the people on ignore as when your in a fight and you get told to put them on ignore no one listens?
Harley
they can freeze that member so they cant talk though





Meets
TheSuffererComplex: I just got another idea I'd like to share. You know how on
Facebook you can say that you are attending events and things like that, and they remind you a few days in advance. Can't we do that and have reminders by PM or something? Just a thought



Triggering Screen names
Liquid: how about not allowing people making up names with reference to cutting?
Harley
: Yeah, changes are being planned to disallow various triggering name



Supporters and Live Help
TheSuffererComplex:
Live Support does not seem to be on very often
Harley: well aware, trust me"!
Aphelion:
Once more supporters join the team, that should improve though, right?
Harley:
yeah, the plan is to have LH on 10 hours average a day - we are a long way off that now but again you will start seeing dramatic changes soon enough


bitter_angel: Harley, is there anything about FA going back on LH?
Harley: not until we could man it enough to make it workable, when we can, I would love it as it is sorely needed


First Aid advice and Chat

There was a large discussion about first aid advisers and how people in chat are told to PM them rather than ask in chat. The conversation didn’t have any clear questions which is why I’m typing this instead. But what I got from it all was that members feel that they are able to give out some first aid advise in chat. I.e. if someone has ODed, tell them to go to hospital, rather than getting them to PM a FAA.


cortney:
yea what if you are in chat and they ask you for the help what you to do then? advise them to someone else who can?
Zeitgeist: We have few first aid people. We have a lot of cha regulars. A forum is much slower than chat is - so THAT kind of basic advice, in my opinion, is quite possible in here.
Smokey: Exactly Zeit, our biggest concern is tip sharing here; not regulating advice
bitter_angel: basic advise is fine. thats what we have been saying. its further advice where you start asking for more details that shouldnt be allowed
bitter_angel: as far as members giving FA advice out is concerned i would say basic advice fine. any advice where you need to start asking for more detail, should be left to the advisors



Smokey: Harls, can you clarify if the RYL rules about tip sharing also apply in PM? If someone was to come into chat and say "i've ODd" and member John Doe says "ok PM me with what you took and I'll help you" is that or isn't it against the main RYL rules? I think we are all confused here
Harley:
Normal RYL rules do apply to PM's, but it is common knowledge that we do not monitor them. They are therefore both have freedom and dangers that come with them that are unavoidable
Smokey: So, should the chat mods be discouraging people from asking for possible tip sharing information (i.e. OD amounts) via pm?





“I am currently…”
cortney: hey harley is there any way we could add emotion to the "i am currently" section that you can change on the main ryl
Harley: yeah
that would be good, hard which is why it hasnt already been done but I will look at it further
Aphelion: I think it would be nice if the member could just type out manually how they feel.
Harley:
We had that during testing, but it looked like everyone was just going to set it to 'suicidal' and stuff. The idea at the start was to have it quite basic, so you could clearly see if someone was in a state of needing help or not being able to help etc - but it kinda grew..


The Shop
Splendiferous_Me: What happened to the silicone bracelets?
Harley
: quite simply, they were too expensive in the numbers we sold.

cortney:
harley does or will "ryl" ever have shirts or make shirts for us to buy?
Harley: cortney:
Yes, indeed there will be one up for auction soon!
cortney:
what about besides auction
Harley:
tshirts are tough because you need to order like 500 at a time, but I am working on it!


Harley: We are also launching an RYL member satisfaction survey soon :)


Main Site
Smokey: Harls, are there any plans to get articles up on the main site? Sorry if this has been asked already
Harley:
lots, dont worry





And the world spins madly on...


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