Yep you won't be hearing till at least the 3rd June!
Mike - A number of supporters are Forum/chat mods so we have colours.
If you want to contact the supporters you are able to email or go on to Live Help when it is online.
Another important reason why the supporters are not coloured is that I have noticed that sometimes when a mod replies to a support thread they are the last reply because people feel there response won't be good enough. If this was to happen with the supporters reply rates may drop dramatically and that would be sucky the other side of the coin may be feeling inadequate if no supporter replied to your thread!
Anyhow the questions you ask are helpful for other people so don't feel silly!!
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