I work in a pharmacy and with a woman who tells people who call in that their medicine will be ready when they get there, but never fills it, or if it is something we need to call the doctor about she does not tell them that, and just says it will be ready later when really it might be a day or so before we hear from the doctor.
I get yelled at all the time by customers at my work, but I'm doing my job and doing what is in their best interests most of the time. I've had a few times when people will yell and scream at me in the store because I can't fix their insurance problem right then, or their doctor never called in a medicine...Then they go home and cool down and call the store to apologize for acting so horribly.
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