that happened to me a few years ago. i bought desperate housewives series 1 and they never sent me it and then the user wasn't registered anymore. so i tried making a claim thingy but there was nothing they could do since the user wasn't registered anymore. and i didn't pay by paypal. but this one time i paid by paypal for something that never came and they refunded me. so like other people have said, if you paid through paypal you should make a claim with them instead of ebay. :)
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