mothercare is ridiculous isnt it? Here is my mothercare rant!!!!
i was in there recently and the lady asked me if i wanted a mothercare card. i said i had one and she asked if i wanted to use it. i said 'do you get points on it or something?' cos i havent really paid much attention to the ins and outs of it yet as i accidentally agreed to it in a previous visit and it took almost 1/2 an hour to sort it out. anyways she said yes and i pulled the card out and continued putting money down on the counter (40 quid i spent on a bathing suit, a damaged tshirt, scratch mits, booties and a pack of 3 sleep suits). then she was like oh no, you pay with the card. i said no i want to pay cash and she said well i have put it through now. i told her i did not want to pay with that, there is interest on that and she just stared blankly. so i told her she better UN put it through! after 10secs pondering she went off to get a manager. then i had to stand for 10mins+ while she took personal details and asked me to sign stuff. after she returned the money to the card, she said well, im going to have to put it all through again now in a snippy manner. she was clearly annoyed and didnt even respond when i said bye and thanks. i came back 10mins later wen i realised she charged me full price for a reduced price damaged tshirt. i got another lady who got another manager involved and they went through the whole things with personal details again. another 10 mins+ passes - and i am quite heavily pregnant and the store is hot - and the woman turns to me and says you are not registered to that address. i clarified my details and she shook her head. i was getting pretty mad by then though i remained very polite and i said well i live there, i have a mothercare card registered there and the lady who served me before had no issues with my address. they were like well, we can over ride it. well why didnt you just do that in the first place? i tell you, for a place that is meant for pregnant women and babies they are pretty crap at what they do. i dont know the sex of my baby and i found ONE stand with unisex baby clothes. it was very limited. why?
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