Thats absolutely ridiculous that they wont talk to you. Do you know why your assistant head of school instructed them not to talk to you (having 'problems' is not an acceptable reason; further explanation should have been given)? If I were you I would want a reason from him/her. They are suppose to be there to help you arent they... that makes no sense. Having 'problems' does not justify what they did at all.
You always have ryl for support and you can pm me any time.
Take care
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