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yoyogirl · 19-09-2017, 12:10 PM

Hello all

I am moderately hard of hearing in both my ears and sadly I had a situation at. work where I couldn't hear a elderly gentleman screaming for help as he had fallen. He's okay but it's left me in complete panic as my job could be ending an s I really don't want end up in that position as I would severely after my overral mental health. I have tried the double headset plantronics with system (mitel phone) however I still can't hear the residents and they do not cancel the background office noise. I already have hearing aids coming on the 3rd October however I am stuck of what to do in the mean time. I am going to ask if I bring my headset from home I use on my playstation and MacBook if they are compatible with the phone system. As I know that they cancel practically every bit of background noise.

I have tried increasing volume on computer, the headsets and on the system however it's not loud enough to hear the elderly residents.

19-09-2017, 12:10 PM	#7
yoyogirl Join Date: Mar 2013 I am currently:	Call centres Hello all I am moderately hard of hearing in both my ears and sadly I had a situation at. work where I couldn't hear a elderly gentleman screaming for help as he had fallen. He's okay but it's left me in complete panic as my job could be ending an s I really don't want end up in that position as I would severely after my overral mental health. I have tried the double headset plantronics with system (mitel phone) however I still can't hear the residents and they do not cancel the background office noise. I already have hearing aids coming on the 3rd October however I am stuck of what to do in the mean time. I am going to ask if I bring my headset from home I use on my playstation and MacBook if they are compatible with the phone system. As I know that they cancel practically every bit of background noise. I have tried increasing volume on computer, the headsets and on the system however it's not loud enough to hear the elderly residents.
yoyogirl Join Date: Mar 2013 I am currently:	Have you ever confused a dream with life? Or stolen something when you have the cash? Have you ever been blue? Or thought your train moving while sitting still? Maybe I was just crazy. Maybe it was the 60's. Or maybe I was just a girl... interrupted. I know what it's like to want to die. How it hurts to smile. How you try to fit in but you can't. How you hurt yourself on the outside to try to kill the thing on the inside. I tried groups, didn't work out just made my depression a lot worse.