I've always had a SW as my CC, apart from the year I was in rehab when I had a CPN.
My CPN was beyond unreliable, whereas the SW I have is reliable.
I have to say, I don't really think it's about the job title. It really depends on how reliable that person is. SW's and CPN's can both be unreliable, but they can also be reliable. They are all individual with different traits at the end of the day.
Has your GP explained specifically why you should have a CPN? Is it because you are on a depot?
It is obviously entirely your choice to make, I just want you to be in the picture about reliability.
And if you are unhappy with your SW bug him on the phone if he is not doing stuff. If he continues, or you are unhappy with his answer, complain to the manager.
Some people just think because people let them get away with being unreliable that it's okay and can keep doing it, but it really isn't good enough whether they are a SW or CPN or whatever else.
I hope you get somewhere with him x
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