Hi,
As a HR Manager for a company in the UK I can advise on what our provision is and how it would be arranged.
We outsource our EAP provision, so employees are given a number to call to seek support from the EAP provider. They can then provide counselling over the phone or 6 face to face sessions. IT can be more than 6 sessions with our agreement, we wouldn't be told the name of the employee, only that it was the counsellors recommendation and that the EAP provider was seeking funding from us.
In terms of the nature of what you discuss with the Counsellor we, the employer, would know nothing about it and would not even be informed of which employees had accessed the services. We get a quarterly report of how much the service has been used, in terms of percentage of our employees and comparison data from national statistics.
If you were deemed a risk to yourself or others then the Counsellor would break confidentiality but more likely to contact your GP rather than your employer.
I hope this help and give you some reassurance.
Liz
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