RYL Forums - View Single Post - Idea from the Chat Team.(Mediation sessions.)

griddlebone · 18-07-2014, 10:50 AM

Hi Irene,

I think thats something to discuss with the rest of the moderators but I do see 2 issues with that.

One is that the members wont have the chat powers that moderators do, so if it escalated to the point of flaming and rule breaking the mediator would be kind of powerless to intervene more than telling them to stop.It wouldnt really be viable to give the anon account chat powers because we do have to keep a level of confidentiality around the control panel etc.

I think maybe its something that could be trialled and it may be that there could be a mediator and a mod in the room, so the moderator could be there for back up rather than actually mediating.

Two is that if there wasnt a mod and there were a number of mediators who were on an anon account and the mediator either went and told people about what had taken place or broke the rules in some way it would be really difficult for us to trace back who it was which could potentially cause a lot of problems.

But I do think that its something we could perhaps talk about once the mediating has been trialled etc. I dont want the other chat mods to be overburdened with things so it might be helpful for us to have a team of mediators.

18-07-2014, 10:50 AM	#9
griddlebone Head of Chat/Forum Mod. Join Date: Nov 2005 Location: London. I am currently:	Hi Irene, I think thats something to discuss with the rest of the moderators but I do see 2 issues with that. One is that the members wont have the chat powers that moderators do, so if it escalated to the point of flaming and rule breaking the mediator would be kind of powerless to intervene more than telling them to stop.It wouldnt really be viable to give the anon account chat powers because we do have to keep a level of confidentiality around the control panel etc. I think maybe its something that could be trialled and it may be that there could be a mediator and a mod in the room, so the moderator could be there for back up rather than actually mediating. Two is that if there wasnt a mod and there were a number of mediators who were on an anon account and the mediator either went and told people about what had taken place or broke the rules in some way it would be really difficult for us to trace back who it was which could potentially cause a lot of problems. But I do think that its something we could perhaps talk about once the mediating has been trialled etc. I dont want the other chat mods to be overburdened with things so it might be helpful for us to have a team of mediators.
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