I definitely don't think you're being sensitive; that was a really unkind thing for them to say.
Do you think the crisis team can offer anything of use to you, or are they making things worse generally?
I'm so sorry you're struggling and I hope that things improve for you soon.
You say you feel ashamed about saying that you don't feel great because people have been proud of you for doing so well, but isn't admitting when you're struggling and asking for help part of recovery? I imagine those same people would be proud of you for being open as well :)
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