Hi Sophia (sorry didn't realise it was you in my previous post!).
I actually spotted a TalkTalk IP on our blocklists and I have removed this, so it may have been the cause! Very sorry for any inconvenience there! We are seeing an awful lot of malicious activity hitting RYL just at the moment and it is very difficult to keep out the bad guys and ensure that no one innocent gets blocked inadvertently.
I've just spotted an old PM from you regarding LH and other things which I'm looking into now for you. I should have a reply to you shortly.
Thanks so much,
James
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