Originally Posted by
Rainbow Colors
Although my manager really made me feel better about it, I still get upset when I think about it because I know I lack social skills since I have social anxiety and it's been extremely hard for me working as a waitress where I have to interact with people every day, but I thought I was doing really good and it just brought me down a lot. :/
Oh Sweetie. Please, please, please try to let it go. Being in hospitality I can completely emphasise and to be frank, if you were the only waitress on the floor tending to a party of 40 AND the dining room you wouldn't have been able to give 5 star amazing service where you talk to every customer and entertain people. Also to be fair, if it had been me and he'd rocked up with 40 people demanding the banquet room he'd have been told to **** off and come back when he'd made a proper booking. There's a reason places have a bookings diary. If it was a birthday party, I can tell you for a fact he either a) wanted some kinder free booze or desserts. b) wanted some kinder discount as lets face it, the bill for 40 people isn't cheap.
I don't know what it is with people being douches in restaurants. Come on folks, be nice, you're talking **** to the people who deal with your FOOD.
Going back a few years now when I first started out as a brand new team member still getting over my problems and very scared of confrontation and the rest of it I had some awful customers and I ended up hiding down the side of the fridges, bawling my eyes out. My sous chef came in and found me. Picked me up, gave me a massive hug and gave me the best work place advice I have ever gotten;
"There are a million ways of telling someone to **** off. Especially if you add a smile"