I know that things get complicated when people are unwell- so there may be a list of people that are not allowed to visit- that was a problem I had with a patient once, I guess the family didn't want persons they were not paying to visit the person- even though the person was competent mentally. It is a bit scary.
To me personal info should not be given over the phone- like you call to speak to a family member and it goes in the notes. So you cannot talk to any and everyone about the patient.
In my case, the nurse called my home and spoke to my stepmother who is not even my relative...my family didn't know about my mental illness and I was never allowed to babysit my siblings again. I am now in court fighting for my inheritance.
So I guess I am a bit sensitive, but I do think that what the nurses did was wrong- I just don't think we have all the info. Plus, I don't believe that the hospital was not going to take action- it is an embarrassment for them, and a breach of security for the royal family.
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