Hey!
Sorry I'm not religious, but my guess for your first questions would be that hell exists for those who do not feel they have done wrong. People who do not feel guilt for their wrong-doings or compation for the victims of their actions. This is just a guess and my personal opinion basically and I appologies if it is wrong.
As for your second question (again, mainly talking from my common sense here rather than any formal training or knowledge) I believe that psychological illness is to do with your brain and also your personality and experiences. I believe there is great debate over whether psychological illnesses are either through genetics/physical problems (for example, hormonal imbalences in the brain) and behavioural/life experiences (for example, having a traumatic childhood.)
Personally, I believe it's a mixture of both.
It, I guess, is difficult to discuss because, as you say, feelings and emotions do not physically happen. Or in other words, they are subjective to the person. Two people, feeling the same way may describe that feeling differently. (person one may say: I am sad. Person two might say: I am miserable. Both generally mean the same, but imply different things.)
Ok, I'm going off on one without answering your questions DOH!
Generally psychiatric illnesses are unique to everyone and so are their causes. Even though you maybe have the same "label" with someone else, what you experience is unique to you and the reasons and causes of them are also unique to you. Does that make sense?
Hope I kinda helped there! Sorry if I didn't!
xxx
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