Sorry to hear your cpn isn't doing a good job. Was he trying to just say that it was just internal dialogue?
Typically I find the easiest way to explain to professionals that they're not thoughts because they're not my own voice. When I have my internal thoughts they are my own voice, when I hear voices they are different to my own voice and may for instance be female whereas I am male. They also have direction, etc.
Maybe that way would help the cpn understand?
Sorry if my post isn't very helpful or organised, feeling too spacey today.
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