There is certainly merit in being able to (appropriately) challenge some views, especially when mental illness/self esteem/eating disorders and many factors can alter our perception, a reality check can be what someone needs at times.
For instance: if I say that my psychiatrist is an idiot for putting me in hospital, he's just trying to get rid of me, I'm not going to go it's not going to help, and I am adamant that he is doing it out of personal spite... then to have someone go "have you considered it from his point of view? he is likely concerned for your safety and took the right actions in putting you in hospital", it's not in line with my views, but is valid, and thoughtful as sometimes we cannot consider other perspectives when we're so upset.
Got to be honest, that was a bad example!, but I know what I mean :D
The line is fine between helpful and harsh, I think you've just got to watch how you say it. Nobody likes hearing things that conflict with their views but if you present it sensibly it can be really helpful.
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