I work in a supermarket and I get abuse all the time. Mostly when I refuse to sell someone alcohol/cigerettes etc or when I tell them that they have to pay for thier gas/electricity by cash cos we don't accept cards for it. & then they say "Well I came in yesterday and paid on card!" Well it wasn't here then, cos we don't accept them, the till won't let us.
Tonight I had some woman come in at 7.45 and ask for a lucky dip on the lotto. I explained that the lotto ends at 7.30 and she then shouted at me that I was lying because I couldn't be bothered to serve her. Thankfully my supervisor was just behind me at the time and managed to convince her I wasnt lying.
I let most of it go over my head and just smile and be polite, if somebody is so angry that they have to come in and try to make my day hell then that's a bit sad really. What does annoy me though is when people come into the store at five to eight (we close at eight) with a trolley. Especially when it's the same people everynight. We close at eight EVERY night, have you not learnt that yet?!
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