From what I've heard Crisis Teams can be very hit and miss. I just think that it must be such a draining job and one slip up of saying the wrong thing can have such an impact on a person in distress. You do get some rubbish people who don't care, who shouldn't be working there (I know of some at ours...) but they're not all like that. They see people in a crisis all day and it must be very stressful, and you must get somewhat desensitized to it. They're only human and I'm sure they're not doing it to be mean. Saying that you do get some brilliant people working there too. It really all depends who you get.
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