I would really need a more detailed decription of what is happening before I can have a hope of helping you!
By 'not loading properly' do you mean it starts loading, with the bars but stops halfway? Does the new window pop up but nothing but white appear? Does chat load but go funny in some way?
Because everyones machines are different, there are hundreds of possiblilies of what could be wrong - and they all mean 'it doesn't load properly' so try to take the time to describe what you see and I will do my best to work on a solution for you.
Harley
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