i think it would depend on the time of day and 'how' they were upset, if that makes sense. like i wouldn't go and ask someone if they were okay etc if they were just sobbing cos they'd had too much to drink.
a similar thing happened to me when i had to rush out of work and cried a lot on a bench in the street. one person asked if i was okay and another asked if i wanted to talk. i was hysterical though. impossible to ignore really, lol.
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