I don't think you're being insensitive or anything! it was good that you were seeking medical help. All people meant was that your SI is obviously fairly regular sever and so maybe you need/would benefit from help and support other than the medical services of A&E? There is only so much a doctor can do, but the way they have treated you is still wrong, no matter how frustrated they have gotten they should not have left you in the position where your only choice if to treat yorself, they should have offered alternatives, and offered support to help you to cut down on your SI.
I have been in a similar position to you, hd to stop going to A&E as I was there too often and so ended up stitching my own wounds... eventually I had to go back and they did treat me, and explained that they thought they were doing something fo rhte best... it's hard to understand SI from an outside perspective and to many the idea that if there is no treatment a person is less likely to harm seems sensiable, of course it doesn't work this way, but it can be hard for non-SIers to realise this.
there are other places though, such as walk-in-centres and minor injury clinics that yo can go to
please don't feel guilty for this thread.
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