Ok, this is going to sound really lame, and probably isnt do-able, i dunno, i dont really use chat, but ive noticed that a lot of the threads seem to be from people that dont use chat often feeling left out etc..
could you have like.. an hour one evening a week/fortnight/month that general chat is dedicated to the new people talking to other new people... or to regulars that want to talk to new folk.. and sort of.. break them in gently? make it purely for random chit chat and not for new people wanting support..
i dunno.
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