heya hun, your not pathetic, i was also scared of using the phone so your not alone but you know what, it's a fear you can get past. Can you prehaps get a friend to make the call if you feel you can't manage it? or somebody you live with?
One of the things i'm sure they'll tell you at CAMHS is you have to face to fear to get over it so, i'd say give it a try to ring them yourself first..but if you can't manage it, don't worry.
Good luck with it all, Stay Safe and Take Care and well done in making the first step in getting help.
Love Leighxxx
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