RYL Forums - Chat

it has to do with the charaters in your name. Please read this [link]

Quote:

'Authentication Failed' can be a common issue with some members.The most liekly cause been specialised symbols within your username, such as * or ~ or alternatively accents. Sadly, this will mean for you to enter chat you need to change your name. In order to do so you would have had to be a member for around three months with minimal posting. Then, go to control panel, and on the options at the left of the page you have the option to click request new username. This may take anything from 30 minutes to a week but on average it will take a day or two. Please note, changing your new username to contain other personalised symbols will result in similar issues.

Alternatively there maybe a blank screen that appears at the bottom; a resolution to this is probably downloading the most up-to-date flash player plug-in.