chat doesnt work

[ksdaughter]

ive tried updating my flash player, clearing cookies and temporary internet files, changing browser and still getting a powder blue screen when i click the enter chat button rather frustrated now dont know what else i can do to make it work :(

[ksdaughter]

Pinging chat.recoveryourlife.com [85.92.89.146] with 32 bytes of data:
Reply from 85.92.89.146: bytes=32 time=88ms TTL=49
Reply from 85.92.89.146: bytes=32 time=131ms TTL=49
Reply from 85.92.89.146: bytes=32 time=135ms TTL=49
Reply from 85.92.89.146: bytes=32 time=116ms TTL=49
Reply from 85.92.89.146: bytes=32 time=87ms TTL=49
Reply from 85.92.89.146: bytes=32 time=96ms TTL=49
Reply from 85.92.89.146: bytes=32 time=85ms TTL=49
Reply from 85.92.89.146: bytes=32 time=91ms TTL=49
Reply from 85.92.89.146: bytes=32 time=92ms TTL=49
Reply from 85.92.89.146: bytes=32 time=90ms TTL=49
Reply from 85.92.89.146: bytes=32 time=79ms TTL=49
Reply from 85.92.89.146: bytes=32 time=109ms TTL=49
Reply from 85.92.89.146: bytes=32 time=100ms TTL=49
Reply from 85.92.89.146: bytes=32 time=89ms TTL=49
Reply from 85.92.89.146: bytes=32 time=98ms TTL=49
Reply from 85.92.89.146: bytes=32 time=118ms TTL=49
Reply from 85.92.89.146: bytes=32 time=78ms TTL=49
Reply from 85.92.89.146: bytes=32 time=92ms TTL=49
Reply from 85.92.89.146: bytes=32 time=92ms TTL=49
Reply from 85.92.89.146: bytes=32 time=83ms TTL=49
Reply from 85.92.89.146: bytes=32 time=82ms TTL=49
Reply from 85.92.89.146: bytes=32 time=102ms TTL=49
Reply from 85.92.89.146: bytes=32 time=87ms TTL=49
Reply from 85.92.89.146: bytes=32 time=87ms TTL=49
Reply from 85.92.89.146: bytes=32 time=107ms TTL=49
Reply from 85.92.89.146: bytes=32 time=106ms TTL=49
Reply from 85.92.89.146: bytes=32 time=86ms TTL=49
Reply from 85.92.89.146: bytes=32 time=105ms TTL=49
Reply from 85.92.89.146: bytes=32 time=97ms TTL=49
Reply from 85.92.89.146: bytes=32 time=85ms TTL=49

Ping statistics for 85.92.89.146:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 78ms, Maximum = 135ms, Average = 96ms

this is what came up but have no idea what it means