After several weeks of planning and discussion it has been decided that from now on the First Aid Team are going to provide further advice, as a team, away from the First Aid Forum for users. This is via a PM system under First Aid Team
. Every First Aid Team member has access to this account and it can be used for any query allowed in the First Aid Forum. The aims of this is to provide quick access to a member of the First Aid Team whilst it remaining private to the rest of the RYL community
. Any advice sought, or given, will remain confidential within the team. Users should receive personalised advice within a 24hour period and often much quicker than that. Please be assured that though all FA Team users have access to the account, only those deemed able to answer certain questions will be allowed to. This service also allows FA Team members to remain nameless if they so feel though if they want to they can sign off with their name/ username at the bottom ofthe PM. If you want to carry on PM'ing queries just with that user you can fwd the PMs to their own account or you can continue PM'ing the unified account though this may be slower to get in touch with an individual member due to the fact that we don't recieve email alerts from that account.
As well as First Aid/ medical queries, the First Aid Team account should now also be used for recruitment queries.
All queries regarding moderation of the First Aid Forum should, however be sent either to myself or the Forum Mods (often via Post Reports). Only myself can deal with moderation, no other member of the First Aid Team and the First Aid Team account does not have moderator powers to prevent abuse by others so PM'ing this account will potentially only delay action and reduce confidentiality regarding complaints.
This account is now open and can be PM'd but over the next few days the replies may be a bit slower on there whilst the team get used to the account.
It has also been noted that recently that several rules have been broken so I have decided to take this opportunity to remind people to re-read the rules
too. Also the final rule has been altered to clarify that ONLY members of the First Aid Team, no other members, can discuss medical problems or give people advice regarding questions on the FAF via PM. This is something we take very seriously due to the potential for the wrong advice to be given out and the potential for phishing for information. Also, can I remind people that if a thread has not had any posts within the last couple of weeks, people should no longer reply to it unless they are the thread starter. If there are replies later then this then the thread may be closed. This is to ensure that threads don't get bumped if they're no longer relevant especially as often the questions asked on here are of a sensitive nature and users often don't want to be reminded of them at a later date.
Finally, threads or posts will be edited, closed or even deleted if they break the rules depending on the rule broken and the nature of the rule breaking.
As said, if users want private first aid advice then please feel free to use the First Aid Team PM account
. People can still post questions publicly on the First Aid Forum as ha always been the case since it opened.
If anyone wants to discuss anything written on this thread then feel free to post below or PM myself.
Kim, First Aid Advisor