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Old 22-07-2009, 09:20 PM   #1
typsee
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Guide to Post Reporting - FAQ

Hey everyone!

There have been a lot of questions regarding RYL post reports floating around lately, so the moderators thought they would create a "Guide to Post Reporting" which responds to some of the many questions that mods get asked about post reports.

If anyone else has any more questions that have not been covered here, you are welcome to bring them up on this thread .... and if the questions seem like something that other members might want to know, we'll probably write them into the "Guide to Post Reporting", which will eventually be moved into the Forum and Community Questions forum.

Thanks guys!


typsee


Quote:

A GUIDE TO POST REPORTING - FAQ


What IS a "post report" ?

A post report is an RYL members' way of helping to keep this website safe and welcoming for everyone, by alerting the RYL moderators to posts or threads on the forums that may be breaking the RYL Rules.



How do I send a post report?

For a post or thread that you want to report to the mods, look for the "report" button that appears underneath the member's avatar of the post that you want to report. It looks like this ->
Click on that "report" button, and you will be given a basic report form where you will be asked to include a "reason" for reporting that post / thread.



What happens to my post report?


When you send in a post report, the moderators automatically get a new thread posted in their forum. This thread includes the link to the post / thread that you reported, as well as the reason you gave for why you are reporting it.

Depending upon the reason you gave in your post report, and a moderator's initial review of the post/thread, it will be dealt with in one of three ways ->

Firstly, if the post / thread that is reported is a clear breach of the RYL Rules and definitely needs moderator action (ie - editing, deleting, moving into another forum etc) then it will be dealt with by the first mod who reads the post report (as long as they have mod abilities in that forum eg - not an ED specialist mod for a non ED forum.) Further action will then be discussed by the moderators to decide if they feel that this particular rule break is serious enough to warrant infraction points given to the member who posted the post / thread.

In the second scenario - if the post / thread that is reported is borderline with regards to breaking the RYL Rules (ie - the mods arent sure or disagree as to whether it breaks the rules), then the mods will discuss how they feel about the post and what they think should happen to it. Once a majority of the mods can agree to a certain decision, then action will be taken on the post report .... and again if infraction points are required, then these will be issued.

The third possibility
is that the mods will read the post report but think that no action is needed as the post does not break any RYL rules. In this instance, the person who sent us the post report will be sent a PM by one of the mods who has dealt with the post report. This PM from a mod will explain why the post report was not acted upon.

However - if you do receive a PM from a mod to tell you that your post report was not acted upon, please do not let this discourage you from sending in future post reports, as the moderating team would rather you were over cautious as opposed to not sending in anything at all.



So what should I write in my post report?

The main answer to this is that a post report should include your reasons for why you think the post breaks the rules of this website and might need reviewing by the moderators.

Please bare in mind that the mods have dealt with lots of post reports in their time at RYL, and are therefore quite familiar with the rules of this website and how they apply to posts / threads / images etc on RYL. For this reason, please try not to tell the mods what needs to be done, but instead nicely explain your reasons for reporting the post and let the mods take it from there. Remember happy mods = a happy forum.

Also, if you think that an entire thread might need to be watched, you can send a post report to the first post in that thread and write in your post report reason that that you think the thread might need to be watched.



What should i do if i see a friend of mine breaking the rules?

The answer to this is simple, you should report them anyway. It is always best to play on the safe side and get the mods to check out the post, as your friend's post/thread could cause more damage to other members if left unchanged for longer.

When you report your friend's post, only the moderators will get notified of this post report and who sent it ... and your friend will not know his/her post was reported unless the moderators take action on it.

And all of the moderators have agreed to always keep confidential the identity of those members who send us post reports, so you dont need to worry about your friend finding out from the mods that you've post reported them.

Even if the mods do take action on your post report and your friend gets his/her post dealt with by the mods or receives a penalty, the mods still wont reveal the identity of those members who have sent us post reports - even if we are asked specifically. So while your friend may suspect that someone at RYL post reported their post/thread, they will never find out for certain about this from the only people who really know for sure - that is - the RYL moderators.



What happens if i post report the First Aid Forum?

The first aid forum is slightly different to all the other forums in that it has 3 specialist First Aid (FA) moderators, however these FA moderators dont often get to see post reports as fast as the regular RYL forum moderators. This means that the post reports to a First Aid thread/post may take a little while longer to be acted upon as well as to receive the subsequent reply from the first aid advisor.

*For a first aid matter, if in doubt it is always best to seek treatment rather than wait for a reply in the first aid forum.*




I have written a post but I'm not sure if i have broken any rules, what should i do?

If you have written a post that you think breaks the rules, then you can always post report yourself, tell the mods in your post report reason why you are post reporting yourself, and then a moderator can look over your post and check it for you. Someone from the moderating team will then either reply to you via pm and let you know what the mods think about your post ... or if your post clearly breaks a rule, then the mods will edit it.



Are the mods all Robots?

The answer to this question is a big NO. Please remember that the moderators joined this site for the same sort of reasons that most of you have joined RYL. This means that mods often have their own difficulties and bad days to deal with.

And while the moderators will always do their best to stay calm and treat all members respectfully, RYL mods are only human, and so sometimes they may say the wrong thing and upset another person, or sometimes they may get a bit narky if they feel that someone is trying to tell them what to do .... and try as they may to keep this inside, you may occasionally see this leaking out in a PM or a post from a mod on occasion. Remember the mods are regular people with problems just like you .... and so they do get upset, triggered, and bothered by certain things.

But basically ... treat the mods with respect and courtesy, and the mods will do the same for you.



I think someone's username/avatar/signature breaks the rules, and i cant see a "report" button for these things - what should I do?

If you find someone's username, signature or avatar triggering or you think it goes against the rules, then find a post that this person has posted on RYL and then use the report button in that post. Clearly state in the "reason" section in your post report exactly what it is that you are reporting - eg - the person's username, or their signature image.

If the user has not made any posts that you can report, then you can send a PM (Private Message) to a moderator with a link to their profile and your reasons for reporting them, and the mod team will debate the matter and either ensure that it is changed or get back to you with the reasons why it has not been changed.

Please be patient with the mods, as for matters as personal to members as their username choice or their RYL avatar/signature, these issues can take some time to sort out as the mods may need to contact a number of different people in order to make these changes and to come to an agreeable solution for the member in question.



I don't want to read all of that (^ above ^)... can I get a quick summary?

Post reports are like MAGIC. You push the report button (on the left side of the post) and then the mods all know, telepathically, the moment you've reported something. Then the mods sprinkle their fairy dust and make it better. Or if the mods don't like you, nothing will be done.

ACKNOWLEDGEMENTS

Many thanks to Liz / [purple_rain] for coming up with the idea to create this Guide to Post Reporting, and for starting the ball rolling with all her ideas for what to be included in this Guide.

Additional thanks go to -

* Kim /bitter_angel for putting all the hard work in and writing up the initial draft of this Guide to Post reporting

* Amaryllis for editing and adding some extra bits in there ...

.... and all the other mods for their input and feedback!

And thanks to you guys for asking your questions about post reports, and for continuing to send the post reports to the mods - they are very helpful thank you!


Last edited by Snow White. : 25-07-2009 at 04:18 AM. Reason: fixing grammar.
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Old 22-07-2009, 09:22 PM   #2
Rodolphus
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Yey :)
That's nice and clear now :)
(Y)




Now I'll play your ghost as my ace, whenever I'm led astray.
But I am actually good, can't help it if we're tilted.
I'm in my right place, don't be a downer.


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Old 22-07-2009, 09:25 PM   #3
I.Heart.And
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Thanks for that =]






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Old 22-07-2009, 09:28 PM   #4
lolly_x
 

thank you :)

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Old 22-07-2009, 09:34 PM   #5
Dreaming.
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You're awesome!
Thanks for this :)

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Old 22-07-2009, 09:34 PM   #6
Rawrk
 

I knew you guys had fairy dust. I want some.

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Old 22-07-2009, 09:50 PM   #7
sherlock holmes
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^^ Me too.



Isn’t it funny how day by day nothing changes but when you look back, everything is different…

you once called your brain a hard drive, well say hello to the virus.


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Old 22-07-2009, 10:10 PM   #8
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Thanks for the FAQ! I've been wondering about how to go about reporting an avatar or username. (Y)

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Old 22-07-2009, 11:55 PM   #9
OutOfTheWoods11
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(Y)

Good guide



So many faces I have seen, so many places not yet been.
So many people I have met, so many names not to forget.
Such beautiful people in their right, laughing, dancing through the night.
So many faces I have seen, the futures so bright it can't be seen.
Is any of this even real?



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Old 23-07-2009, 12:01 AM   #10
Sometimes Crazy
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Thx, typsee and moddies :)



So you found a girl
That thinks really deep thoughts
What's so amazing
About really deep thoughts?



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Old 23-07-2009, 12:01 AM   #11
linder surprise
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i just scanned through since i'm pretty sure i know it all / common sense / most probably never gunna post report something ever anyway & i just saw this:
Quote:
Are the mods all Robots?

The answer to this question is a big NO.
well i'm glad that was cleared up.


also. thanks for the time/effort.



take what you love
burn it down.


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Old 23-07-2009, 01:09 AM   #12
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Thanks for this :)



Have left RYL.

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Old 23-07-2009, 01:21 AM   #13
Casper_Fading
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you're not robots? but... *dies a little inside* And here's me thinking Typsee was an Optimus Prime type person :P

Thanks for this guys :)



"Be who you are and say what you feel because those who mind don't matter and those who matter don't mind."


- Dr. Seuss




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Old 23-07-2009, 01:38 AM   #14
Snow White.
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But I do have guns* on my arms.
BUFF. :D


*muscles!


Last edited by Snow White. : 25-07-2009 at 04:40 AM.
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Old 23-07-2009, 03:57 AM   #15
crazykat
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Thanks for this :)



"Recovery is something that you have to work
on every single day and it's
something that doesn't
get a day off."


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Old 23-07-2009, 04:02 AM   #16
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Thanks :D





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Helen- my amazing star <3


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Old 23-07-2009, 07:52 AM   #17
lozza
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thanks for this guys:)



sometimes being strong means not holding back the tears but letting them fall
~˙·٠Ƹ̵̡Ӝ̵̨̄Ʒ ٠·˙~

mj is my bright, flickering candle light ~ always helping me through to another day:)
r.i.p my beautiful girl jackie. i will love you always no matter what - 6/5/10


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Old 23-07-2009, 10:58 PM   #18
Acrasia
 

bump :)

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Old 24-07-2009, 04:11 PM   #19
Schleier von Dunst
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*rebumps*

Thanks for this, it helped in PRing, as I never know what to put as an answer!

Thanks for clearing it up!

*hides from robots*




Das Leben ich(The life of me)


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Old 25-07-2009, 01:48 AM   #20
Mandimoo
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zey lie... zey are all robots trying to take over ze vurld!



Mand, South Wales, Full-time working, single mother to 2 scarily independent girls.
I AM A PROUD PLUMERIA SISTER

Mand x

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