Treated like crap at work
I don't know where else to begin. I'm 22 and a supervisor at my place of work. It's not so much a dead-end job, but its not super promising either. I honestly love what I do, I like working in customer service and in a position where I need to be outgoing, friendly and delegate to a specific group of people. But I'll cut to the chase. Management sucks. I won't divulge too much about the company but its a somewhat big regional chain. My managers, some hardworking, most just assholes, are always breathing down my neck. And I can handle it for the most part.
I understand its part of the workplace sometimes; dealing with difficult people. But I'm at the point now where I dread every day of going in there. They cut hours, want me to do the job of more and more people, they give me less and less people and are trying to spread us thinner and thinner and when the work doesn't get done it's all our fault (I'm sorry, MY fault.)
I'm the department lead and I feel like my hands are tied. I'm starting to doubt my own skills as a leader and supervisor. Do I want this job for the rest of my life? No, but I want to do the best I can while I'm here. I take pride in my work and regardless of the validity of my position or the level of "stature" means little to me. I was raised to do any job well or not at all. Lately I just feel like I upset people. I'm hourly, they tell us not to go over on hours, so I leave when I'm supposed to regardless of the work load. I just feel like I'm being set up for failure....that's what it all comes down to. Everyone barking orders at me but none of it will get done because on top of ALLLL the extra work...I'm expected to help customers (which is 95% of my day.... CUSTOMER SERVICE.) And it's like...what's the priority here, the customers or the extra stuff that needs done here?
Someone give me some type of guidance here. I could go on for hours but i'll spare you the novel... lol... I feel trapped, taken advantage of, treated unfairly and miserable. I would quit but I hesitate since it pays somewhat decently and I have bills like everyone else. I just hate going in to condescending managers that seem to only get joy out of telling me I suck (not verbatim, but you see what I mean.) What should I do, how do I calm my anxiety here? I know life can be a bitch sometimes, but I'd like some light on my day.
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