Put simply, a medical secretary or receptionist is not trained in medicine (beyond the spelling of certain words) they are trained in how to work a reception and not be too stressed by grumpy patients/customers.
If you want to know whether your results are good or bad you need to speak with your Dr. I would suggest either by booking an appointment, or asking to speak to them on the phone after their main clinic sessions are over. Your Dr is the one that will be able to give you better advice on what the results mean.
Be gentle with yourself.
Roiben x
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