I know this isn't helpful, but my mom phoned her dentist (here in the US) today and he told her that he had to lay all of his staff off, as he can only take emergencies. So even though it is medical and considered essential, things are rough. So it wouldn't be personal.
Are you able to do video chats with people? I find that more helpful than phone calls. Maybe you could arrange something like that for your birthday?
If you think you need medical attention, can you phone a nurse line or your GP to ask what you should do instead of hospital?
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